Refund and Returns Policy

Returns are made within 14 working days from the day you receive your package.

The product must be in perfect condition, as you received it and the special markings (tags) must not have been removed and must be in the original packaging.

Every return is made exclusively through the company ELTA COURIER.

If you make your return with any other courier company it is at your own risk and expense.
In case of an error by the company in sending the product or receiving a defective product, the shipping costs are borne entirely by us.

We have no responsibility for any damages of the products after their use and is not obliged to replace these products.
If the product is damaged in shipping, please contact us with details:

Once we receive the returned product, a gift card code will be issued according to the price of the product via email along with instructions.
This code can be used to purchase any available collection items.
Please note that we do not include shipping costs in the gift card amount.

Order Cancellation

You can cancel your order within 2 hours of its completion by contacting us:
Depending on the stage of development of your order, we will inform you of the options you have.